We will try our best to process any changes to your order before dispatch, however we cannot guarantee this will be possible.

Please email us as soon as possible after placing your order to give our team the best possible chance to update your order details.

If your order has been fulfilled unfortunately we are not able to make any changes.

If you’re not quite sure which size is right for you, refer to our size guide. You'll find them on the product page for each clothing item we sell.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to cancel it at this time.

Should the item(s) not work out, you are able to request a return. Find out more about our Returns Policy here.

All of our products are priced in Australian Dollars (AUD). If viewing our site outside of Australia you will be viewing in your local currency converted from AUD.

We accept payment by all major cards, ZipPay and PayPal

At checkout you will find a field to add your gift card or discount code to your order. This section can be found on the right hand side of the page on a desktop or by clicking the 'Add Discount' button to show your Order Summary on mobiles.

If you have a discount code personally assigned to you, this may not be automatically added. It is important to check the discount field and manually add your code if required.

Please note that any gift cards and discount codes must be applied to the order at the check out to receive the amount off your order. We are unable to make changes to your order once it has been processed. We recommend double checking that your code or gift card has been applied before confirming your purchase.

Australia

• FREE Standard Post on orders over $140 AUD
• $12.95 Standard Post for orders under $140 AUD
• $15.95 Express Post with signature

New Zealand

• FREE Standard Post on orders over $200 NZD
• $12 NZD Standard Post for orders under $200 NZD

Review our Shipping Policy here.

We ship exclusively with Australia Post.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

View our full Shipping Policy here.

Yes, please select 'Pick up instore' when checking out. You will be notified via email when your order is ready for you to collect from our Kiama store. There is no charge for this service.

Yes, we ship to most countries. Shipping costs will vary and are applied at checkout.

Unfortunately, due to carrier limitations or customs issues we are currently unable to ship to the following countries/regions:

USA
Congo
Sudan
Algeria
Cuba
Iran
Israel
North Korea
Kuwait
Morocco
Nepal
Nigeria
Pakistan
Russia
Saudi Arabia
Syria
Turkey

If your order has not been delivered within 21 days or the tracking details have not updated please email us so we can provide assistance.

We take great care when packaging your order to ensure it arrives safely. However, in the rare event that your package is damaged during transit with Australia Post, we are unfortunately unable to take responsibility. Any complaints or claims for damaged items must be submitted directly to Australia Post.

For extra peace of mind, we strongly recommend adding shipping insurance at checkout to cover your order during transit.

All items may be returned within 10 days of delivery.

Refunds are provided on items deemed faulty only. Store credit is provided for all other returns.

Return postage is the responsibility of the customer.

For full details, please review our Returns Policy here.

Please email us. We will confirm your return and provide a Returns Slip that you must include with your parcel.

Any items returned to us without a returns slip will not be processed.

Yes, the customer is responsible for return shipping costs. We recommend registering your parcel. We will not be held responsible for returned items that are lost in the post.

No - due to the fast turnover of our products we are not able to hold stock to facilitate exchanges. If you wish to exchange for a different size or colour we suggest that you purchase your new item and commence a return for the item you wish to exchange.

First of all, we're sorry. All items undergo a strict quality assurance process before being dispatched, but sometimes things slip through. If your item is faulty, please email us with a description and photograph of the fault. We will advise from there.

Please note - we do not accept responsibility for items damaged in the post. You are responsible for raising a claim with Australia Post directly in this instance.

Yes, we'll happily process your online order instore so long as all returns conditions are met. You can find out what these are via our Returns Policy.

We are based in Kiama. Our address is 78 Terralong Street, Kiama NSW 2533

We are open during the following hours:

Monday-Friday: 9:30am-4:30pm
Saturday: 9am-4pm
Sunday: 10am-4pm